Shipping, Delivery and Returns
Need help with payment options, postage costs, shipping time and returns? You'll find the answers here.
Can I track my order?
Yes, you will receive a tracking number in your order confirmation email. That link will redirect you to track the status of your delivery. We also recommend using Parcels App or signing up for the free FedEx Delivery Manager if you opt for express s
What is the postage cost?
The postage cost is €5.99 for one pair of shoes. Shipping is free if you order 2 or more pairs. Need help?. Submit a request. Chat:. Facebook DM. Instagram
WAREHOUSE DISPATCH TIMEFRAMES
Acknowledge the question. Confirm the customer is asking about shipping timing prior to placing an order. Provide dispatch timeframe information. Orders are dispatched from the Amsterdam warehouse within 1-2 business days of placement. The warehouse
DO YOU SHIP TO THE EU?
EU Shipping Information. Warehouse location. Orders are dispatched from our EU warehouse in Amsersterdam, Netherlands. Dispatch and delivery times. Orders are usually dispatched within 1–2 days of purchase. Standard delivery takes approximately 2–9 d
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
How long will it take for me to receive my order?. We fulfill our orders from our warehouse in Amsterdam. We aim to fulfill orders within 24 hours of order. Please see the list below of delivery times:. NetherlandsAscendia | 3-4 daysDPD Classic | 1-
WHEN A CUSTOMER ASKS IF WE OFFER EXPRESS SHIPPING
WE DO NOT OFFER EXPRESS SHIPPING IN THE EU. Confirm shipping region. Ask the customer which country they are ordering from if not already stated. Provide policy clarification. Inform the customer that express shipping is not available for European or
What card/methods do you accept for online payment?
We accept all major credit cards - MasterCard, Visa, American Express, and PayPal. Unfortunately, Diners Club cards are not yet an accepted mode of payment. In the Netherlands, we also have iDEAL.
Do you sell internationally?
Yes, we sure do! We have warehouses in the following countries:. For the USA - Please click here. For Europe - Please click here. For the United Kingdom - Please click here. For Canada - Please click here. For Australia - Please click here. For New Z
Is there anywhere I can try them on before buying?
Unfortunately, we don't have anywhere in Europe to try Archies Flip Flops on before purchasing, however, we will look to change this shortly.
Shipping to Non-EU Countries
Can I order from the Archies EU website and ship to a non-EU country?Yes, you can! We ship to several countries across Europe, including Switzerland, and other non-EU regions.If you’re ordering from the UK: Please use our dedicated UK store here → ht