EU | Archies Footwear FAQs logo
EU | Archies Footwear FAQs logo

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Contact Customer Support

We're here to help

2 articles

60-Day Comfort Guarantee and Returns Policy

Wear our footwear for 60 days. During that period, exchanges are 100% free no matter the condition. If they don't work for you after 60 days, return them for a product refund less the return postage cost.

2 articles

Order Changes

Need to change or cancel your order? Send us a quick message via chat or email. The sooner the better!

1 article

Exchanges

We have a 60-day returns period. Exchanges are 100% free no matter the condition

1 article

Refunds

For all refunds - no matter the condition - it's a product refund less the return postage cost

1 article

Purchasing and Shipping

Need help with payment options, postage costs and shipping time? You'll find the answers here.

10 articles

Archies Flip Flops

2 categories

Archies Slides

2 categories

Archies Arch Support Insoles

Find out more about our new insoles here

3 categories

Warranty Claims

We have a 6-month warranty on all our footwear for manufacturing issues only. Find out more info here.

1 article

Product Information

Find out more about our products here.

7 articles

Health Conditions

Wondering if our footwear can help with Plantar Fasciitis or other conditions? We have in-depth info here.

7 articles

Fitting Tips

2 articles