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EU | Archies Footwear FAQs

Do you have questions for Archies Footwear? Head over to our FAQs page to find the answers to the most commonly asked questions

Archies Footwear - FAQs

Customer Support Contact Form

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Contact Customer Support

Can I cancel / change my order? What is the process?

Exchanges

Refunds

Order Changes

Can I track my order?

What is the postage cost?

When will my order be shipped?

Do you ship to the EU?

How long will it take for me to receive my order?

Do you have express shipping?

What card/methods do you accept for online payment?

Do you sell internationally?

Is there anywhere I can try them on before buying?

Shipping to Non-EU Countries

Shipping, Delivery and Returns

Warranty Claims

Summary of our returns policy

Our 60-Day Comfort Guarantee

60-Day Comfort Guarantee and Returns Policy

Are Archies Flip Flops and Slides non-slip?

Are Archies Flip Flops and Slides water proof?

Where are Archies Flip Flops and Slides made?

Are Archies Flip Flops and Slides vegan friendly?

What are Archies Flip Flops and Slides made from?

Are Archies Flip Flops and Slides hard or soft?

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What size flip flops do I order?

I'm a half size. Should I size up or down in Archies Flip Flops?

I have narrow feet, will these fit me?

I have wide feet, will these fit me?

I have average feet, will these fit me?

I have flat feet. Can I wear Archies Footwear products?

I have high arches. Can I wear Archies Flip Flops?

What is the perfect fit for Archies Flip Flops?

How to measure your foot length

How to stretch the strap of Archies Flip Flops

My flip flops don't seem wide enough. Do you make flip flops that have a wider fit?

Do Archies Flip Flops run big or small?

What is "toe clawing" or "toe grabbing" and why don't I get it in Archies Flip Flops?

Are Archies Flip Flops true to size?

Flip Flops Sizing Help

My straps are too tight

My Flip Flops are squeaking, is there anything I can do to fix this?

Archies Flip Flops and the initial feeling of the arch support

My Archies Flip Flops feel like they are a little shiny on top, will this wear off?

My flip flops strap has loosened / stretched. Is there a way it can be tightened?

My flip flops are making a clapping / flopping sound

My Archies Flip Flops are too hard what do I do?

Will my feet sweat in Archies Flip Flops?

How long will Archies Flip Flops last?

Cleaning Instructions

Taking care when walking down steep embankments in flip flops

Avoid leaving the Flip Flops in direct sunlight

My flip flops are uncomfortable. Will this improve?

Why do Archies Flips Flops have a tighter strap and is it good for you?

Tips for a Comfy Fit in Archies Flip Flops

Archies Flip Flops

What size should I choose for slides?

Should I choose the same size as my flip flops?

Slides Sizing Help

How to stretch the bands of Archies Slides

What to do if your heels are sliding out in our slides

My Archies Slides are too hard what do I do?

Tips for a Comfy Fit in Archies Slides

Archies Slides

What type of Archies Insole do I choose?

What size should I choose for Archies Insoles?

Size chart for Full Length Casual insole

Size chart for 3/4 Casual insole

Size chart for Sport insole

Size chart for Work Boot insole

Are the insoles made from the same material as Archies?

Insoles Sizing Help

Tips for a Comfy Fit in Archies Insoles

Insoles Guide

Archies Arch Support Insoles

Product Help

Are these good for people with bunions?

I don't have any injuries or problems with my feet, would these still be good for me?

Are these good for people with plantar fasciitis or heel spurs?

I normally wear orthotics, is it still ok that I wear Archies Flip Flops and/or Slides?

Are these good for people who with accessory navicular syndrome?

Are they good for swollen feet?

Are Archies Flip Flops and Slides good for people with Achilles tendonitis?

Health Conditions

How to wear in your Archies Flip Flops and Slides

Fitting Guide for Archies Flip Flops and Slides

Fitting Tips

Are Archies Thongs and Slides waterproof?

Are Archies Thongs and Slides ecofriendly?

Where are Archies Thongs and Slides made?

Are Archies Thongs and Slides vegan friendly?

What are Archies Thongs and Slides made from?

Are Archies Thongs and Slides hard or soft?

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Discover More

Wholesale: I am a stockist and I can't log in to my account

Wholesale: I would like to stock Archies Footwear in my practice or store

Do you have an affiliate program?

Wholesale & Partnership Enquiries

Need to change or cancel your order? Send us a quick message via chat or email. The sooner the better!

Need help with payment options, postage costs, shipping time and returns? You'll find the answers here.

We have a 6-month warranty on all our footwear for manufacturing issues only. Find out more info here.

You can find all the information about our Archies product ranges, size guidelines, tips, cleaning instructions and more

Wondering if our footwear can help with Plantar Fasciitis or other conditions? We have in-depth info here.

At Archies Footwear, we’re committed to providing you with high-quality, comfortable footwear that’s made to last. Whether you’re wondering about durability, eco-friendliness, or materials, we’ve got you covered.

Become a stockist and make as many feet as happy as possible with Archies Footwear!

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