We have a 60-day returns period. Exchanges are 100% free no matter the condition

All orders from <a href="https://archiesfootwear.eu/" id="isPasted" rel="noopener noreferrer" target="_blank">https://archiesfootwear.eu</a> can be exchanged for free within 60 days of delivery.<h2 id="what-are-the-conditions-for-exchanging-my-order">What are the conditions for exchanging my order?</h2><ul><li style="font-size: 16px;">Your order must have been placed on our official online store (<a>https://archiesfootwear.eu)</a>&#xA0;</li><li style="font-size: 16px;">It&apos;s within 60 days of the delivery of your order</li><li style="font-size: 16px;">Exchanges are 100% free for new and used condition</li></ul>How can I exchange my order?To return your order for an exchange, follow these steps:Step 1: Get your order number (12345-EU) and the email used to place the order.Step 2: Complete our returns form: <a href="http://archiesfootwear.eu/apps/returns" id="isPasted" rel="noopener noreferrer" target="_blank">archiesfootwear.eu/apps/returns</a>Step 3: Print out the label and attach it to your parcel. Drop it off at your nearest Post Office. As soon as the label is scanned, your new order will be created and shipped as soon as possible.If you need any assistance, contact our customer support team below<a href="https://support.archiesfootwear.eu/en-US/contact" rel="noopener noreferrer" target="_blank"><img src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yP402ZaGQR/COntact_us-65360147-2365-4eb5-b321-b9f6f4678c97.png" style="width: 201px;" class="fr-fic fr-dii fr-rounded fr-shadow"></a>

Exchanges

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Return Portal

Size Guide

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EU | Archies Footwear FAQs

Order Changes

Can I cancel / change my order? What is the process?

Refunds

Can I track my order?

What is the postage cost?

When will my order be shipped?

Do you ship to the EU?

How long will it take for me to receive my order?

Do you have express shipping?

What card/methods do you accept for online payment?

Do you sell internationally?

Is there anywhere I can try them on before buying?

Shipping to Non-EU Countries

Shipping, Delivery and Returns

Warranty Claims

Summary of our returns policy

Our 60-Day Comfort Guarantee

60-Day Comfort Guarantee and Returns Policy

Are Archies Flip Flops and Slides non-slip?

Are Archies Flip Flops and Slides water proof?

Where are Archies Flip Flops and Slides made?

Are Archies Flip Flops and Slides vegan friendly?

What are Archies Flip Flops and Slides made from?

Are Archies Flip Flops and Slides hard or soft?

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What size flip flops do I order?

I'm a half size. Should I size up or down in Archies Flip Flops?

I have narrow feet, will these fit me?

I have wide feet, will these fit me?

I have average feet, will these fit me?

I have flat feet. Can I wear Archies Footwear products?

I have high arches. Can I wear Archies Flip Flops?

What is the perfect fit for Archies Flip Flops?

How to measure your foot length

How to stretch the strap of Archies Flip Flops

My flip flops don't seem wide enough. Do you make flip flops that have a wider fit?

Do Archies Flip Flops run big or small?

What is "toe clawing" or "toe grabbing" and why don't I get it in Archies Flip Flops?

Are Archies Flip Flops true to size?

Flip Flops Sizing Help

My straps are too tight

My Flip Flops are squeaking, is there anything I can do to fix this?

Archies Flip Flops and the initial feeling of the arch support

My Archies Flip Flops feel like they are a little shiny on top, will this wear off?

My flip flops strap has loosened / stretched. Is there a way it can be tightened?

My flip flops are making a clapping / flopping sound

My Archies Flip Flops are too hard what do I do?

Will my feet sweat in Archies Flip Flops?

How long will Archies Flip Flops last?

Cleaning Instructions

Taking care when walking down steep embankments in flip flops

Avoid leaving the Flip Flops in direct sunlight

My flip flops are uncomfortable. Will this improve?

Why do Archies Flips Flops have a tighter strap and is it good for you?

Tips for a Comfy Fit in Archies Flip Flops

Archies Flip Flops

What size should I choose for slides?

Should I choose the same size as my flip flops?

Slides Sizing Help

How to stretch the bands of Archies Slides

What to do if your heels are sliding out in our slides

My Archies Slides are too hard what do I do?

Tips for a Comfy Fit in Archies Slides

Archies Slides

What type of Archies Insole do I choose?

What size should I choose for Archies Insoles?

Size chart for Full Length Casual insole

Size chart for 3/4 Casual insole

Size chart for Sport insole

Size chart for Work Boot insole

Are the insoles made from the same material as Archies?

Insoles Sizing Help

Tips for a Comfy Fit in Archies Insoles

Insoles Guide

Archies Arch Support Insoles

Product Help

Are these good for people with bunions?

I don't have any injuries or problems with my feet, would these still be good for me?

Are these good for people with plantar fasciitis or heel spurs?

I normally wear orthotics, is it still ok that I wear Archies Flip Flops and/or Slides?