EU | Archies Footwear FAQs

If the pair you're after is sold out, don't worry, we have a few more shipments arriving in the next few weeks.

Please add your info to the Notify Me When Available option.

As soon as we're restocked, you'll receive an email notification to let you know that it's available.

🌈 Stock Levels

We suggest selecting your usual running shoe size or the range that includes your usual size. If you are a half-size - select a size up!

However, as your EU size can be different between brands, the best way to find your Archies Footwear size is to measure your foot length and use our size guide. 

For more info: Size Guide 

If your size is not in our range, please measure your foot length to find your nearest fit.

We offer 100% free exchanges for footwear in new condition so if the size is not right, you can exchange it for free. 

For more info: Summary of our returns policy

📏 What size should I choose? 

To start your return, please use our Returns Form 🙂

You'll need your full order number (12345-EU) and the email used to place the order. Please remove the # 

If you don't know your order number you can click back on this chat icon and select 'Track and Manage my order', enter your details and select Return on the product you wish to return. 

Summary of Policy 
Returns period: 60 days from delivery
Exchanges: 100% free - no matter the condition
Store credit: 100% free - no matter the condition
Refunds: No matter the condition - it's a product refund less the return postage cost
For more info: Summary of our returns policy

📦 Exchanges, Refunds or Store credit

We offer free express shipping when purchasing two or more pairs, standard shipping for one pair is  €4.99 and express shipping is €10.00

Our warehouse is based in Amsterdam, usually, your order is dispatched within 1 day of ordering and the postage can take anywhere between 2-5 days. If you are in a major city they will get to you pretty quickly! 😊

Our express post service is guaranteed 1-2 days delivery, so if you need them urgently I suggest using selecting this service. This is also free of charge when you order two or more pairs.

For more info on shipping check our website here.. https://archiesfootwear.eu/pages/shipping
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