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EU | Archies Footwear FAQs

Please take a few moments to complete our contact form. Please include your order number and email address so that we can find your information.<a href="https://support.archiesfootwear.eu/en-US/contact" rel="noopener noreferrer" target="_blank"><img src="https://uploads.gorgias.io/v31pE7yP402ZaGQR/COntact_us-6afe0d9a-4c1b-4f31-831d-89bcb985feeb.png" style="width: 153px;" class="fr-fic fr-dii fr-rounded fr-shadow"></a>

Please take a few moments to complete our contact form. Please include your order number and email address so that we can find your information.

Customer Support Contact Form

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Can I cancel / change my order? What is the process?

Exchanges

Refunds

Order Changes

Can I track my order?

What is the postage cost?

WAREHOUSE DISPATCH TIMEFRAMES

DO YOU SHIP TO THE EU?

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

WHEN A CUSTOMER ASKS IF WE OFFER EXPRESS SHIPPING

What card/methods do you accept for online payment?

Do you sell internationally?

Is there anywhere I can try them on before buying?

Shipping to Non-EU Countries

Shipping, Delivery and Returns

Warranty Claims

Summary of our returns policy

Our 60-Day Comfort Guarantee

60-Day Comfort Guarantee and Returns Policy

Are Archies Flip Flops and Slides non-slip?

Are Archies Flip Flops and Slides water proof?

Where are Archies Flip Flops and Slides made?

Are Archies Flip Flops and Slides vegan friendly?

What are Archies Flip Flops and Slides made from?

Are Archies Flip Flops and Slides hard or soft?

What size flip flops do I order?

I'm a half size. Should I size up or down in Archies Flip Flops?

I have narrow feet, will these fit me?

I have wide feet, will these fit me?

I have average feet, will these fit me?

I have flat feet. Can I wear Archies Footwear products?

I have high arches. Can I wear Archies Flip Flops?

What is the perfect fit for Archies Flip Flops?

How to measure your foot length

How to stretch the strap of Archies Flip Flops

My flip flops don't seem wide enough. Do you make flip flops that have a wider fit?

Do Archies Flip Flops run big or small?

What is "toe clawing" or "toe grabbing" and why don't I get it in Archies Flip Flops?

Are Archies Flip Flops true to size?

Flip Flops Sizing Help

My straps are too tight

My Flip Flops are squeaking, is there anything I can do to fix this?

Archies Flip Flops and the initial feeling of the arch support

My Archies Flip Flops feel like they are a little shiny on top, will this wear off?

My flip flops strap has loosened / stretched. Is there a way it can be tightened?

My flip flops are making a clapping / flopping sound

My Archies Flip Flops are too hard what do I do?

Will my feet sweat in Archies Flip Flops?

How long will Archies Flip Flops last?

Cleaning Instructions

Taking care when walking down steep embankments in flip flops

Avoid leaving the Flip Flops in direct sunlight

My flip flops are uncomfortable. Will this improve?

Why do Archies Flips Flops have a tighter strap and is it good for you?

Tips for a Comfy Fit in Archies Flip Flops

Archies Flip Flops

What size should I choose for slides?

Should I choose the same size as my flip flops?

Slides Sizing Help

How to stretch the bands of Archies Slides

What to do if your heels are sliding out in our slides

My Archies Slides are too hard what do I do?

Tips for a Comfy Fit in Archies Slides

Archies Slides

What type of Archies Insole do I choose?

What size should I choose for Archies Insoles?

Size chart for Full Length Casual insole

Size chart for 3/4 Casual insole

Size chart for Sport insole

Size chart for Work Boot insole

Are the insoles made from the same material as Archies?

Insoles Sizing Help

Tips for a Comfy Fit in Archies Insoles

Insoles Guide

Archies Arch Support Insoles

Product Help

Are these good for people with bunions?

I don't have any injuries or problems with my feet, would these still be good for me?

Are these good for people with plantar fasciitis or heel spurs?

I normally wear orthotics, is it still ok that I wear Archies Flip Flops and/or Slides?

Are these good for people who with accessory navicular syndrome?

Are they good for swollen feet?

Are Archies Flip Flops and Slides good for people with Achilles tendonitis?

Health Conditions

How to wear in your Archies Flip Flops and Slides

Fitting Guide for Archies Flip Flops and Slides

Fitting Tips

Are Archies Thongs and Slides waterproof?

Are Archies Thongs and Slides ecofriendly?

Where are Archies Thongs and Slides made?

Are Archies Thongs and Slides vegan friendly?

WHAT ARE ARCHIES FLIP FLOPS AND SLIDES MADE FROM?

Are Archies Thongs and Slides hard or soft?

CUSTOMER ASKS ABOUT NEW COLOURS, SALES OR PROMOTIONS; SMS SIGN UP LINK

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Wholesale: I am a stockist and I can't log in to my account

Wholesale: I would like to stock Archies Footwear in my practice or store

WHEN A CUSTOMER ASKS IF WE HAVE AFFILIATE PROGRAMSDo you have an affiliate program?

Wholesale & Partnership Enquiries

Customer Support Contact FormUpdated 2 months ago